FREQUENTLY ASKED QUESTIONS


Question: WHAT is your design process?

Answer: Glad you asked. Our process is pretty streamlined to save you time and confusion. Below is a step-by-step guide of our process.

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Question: DO YOU TAKE CONSULTATIONS?

Answer: Yes. We schedule consultations for all design projects. Once your needs have been communicated and a deposit is received our designer will schedule an initial consultation with you.


Question: WHEN IS PAYMENT DUE?

Answer: A 50% deposit is due to begin designs and final payment is due before the release or printed or digital designs.


Question: WHAT FORMS OF PAYMENT DO YOU ACCEPT AND HOW DO I PAY?

Answer: We accept all major credit cards, debit cards, and bank transfers. We invoice through quickbooks.


Question: HOW LONG WILL IT TAKE TO GET MY DESIGN?

Answer: Our turnaround times vary based on the project and client. Below are typical turnarounds. However your turnaround can be shorter or longer depending on the complexity and size of the project, and our communication.

Logo Design - 1 month
Web Designs - 1 to 2 months
Business Cards, Layout Presentations - 2 weeks to 3 weeks
Social Media Campaigns - 2 weeks to 3 weeks
Custom Designs - Varies

All requests will be processed and completed on a first-come, first-served basis. On average designs are completed within 14 to 21 business days. 


Question: IS THERE A FEE FOR RUSH DESIGNING?

Answer: Yes. There is a $150 fee for expedited designing. This is not to be mistaken with rush shipping/delivery of printed designs. Rush shipping/delivery costs will vary based on printer.


Question: DO YOU HAVE PACKAGES?

Answer: Yes. We offer a corporate and brand identity package. See our Services page for a full description of each package.


Question: WHAT SERVICES DO YOU OFFER? What would be my investment?

Answer: Caryberry offers targeted design services for the business in need. Our services include: web design, logo design, business cards, presentation layout, social media campaigns, and custom design. A full list of our services and prices can be found on our Services page.


Question: DO YOU HAVE REFERRAL BENEFITS?

Answer: Refer a new client and upon completion of their design service, you will receive 15% off of your next design project.*

*Note: 15% discount is applied to projects of $100 or more.


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*This for is not for design requests.