FREQUENTLY ASKED QUESTIONS


Q: WHAT HAPPENS AFTER I SUBMIT MY DESIGN REQUEST?

ANSWER:
You will receive a confirmation email that contains information specific to your project, followed by a detailed invoice.


Q: DO YOU TAKE CONSULTATIONS?

ANSWER:
Yes. Send us an email and we will gladly schedule a call with you to discuss your design needs.


Q: HOW LONG WILL IT TAKE TO GET MY DESIGN?

ANSWER:
Normal turnaround times are as follows:

Logo Design - 2 weeks to 1 month
Web Designs - 1 to 2 months
Business Cards, Brochures, + Presentations - 2 weeks
Flyers, Invites - 2 weeks
Signage - 2 weeks
Custom Designs - 2 weeks to 1 month

All requests will be processed and completed on a first-come, first-served basis. Traditional designs are completed within 10 to 14 business days**. 


Q: WHAT IS THE MINIMUM QUANTITY FOR PRINT DESIGNS?

ANSWER:
100


Q: DO YOU HAVE PACKAGES?

ANSWER:
Yes. Design Bundle Discounts are available. Spend at least $300 of combined design services with Caryberry and receive 10% off of all your bundled services.


Q: IS THERE A FEE FOR RUSH DESIGNING?

ANSWER:
Yes. There is a $50 fee for expedited designing.


Q: WHEN IS PAYMENT DUE?

ANSWER:
A 50% deposit is due to begin designs and final payment is due before the release or printing of final design(s).


Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT AND HOW DO I PAY?

ANSWER:
We accept all major credit cards and debit cards. We invoice through quickbooks. No other forms of payment are accepted at this time.


Q: WHAT SERVICES DO YOU OFFER?

ANSWER:
We offer web design, logo design, business cards, business flyers, stationery, banners, postcards, brochures, packaging design, tee shirt design and more!


Q: WHAT ARE YOUR PRICES?

ANSWER:
Click here for our prices.


Q: DO YOU HAVE REFERRAL BENEFITS?

ANSWER:
Refer a new client and upon completion of their design service, you will receive 15% off of your next design project.*

*Note: 15% discount is applied to projects of $65 or more.


DON'T SEE AN ANSWER TO YOUR QUESTION? Have more questions

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*This for is not for design requests.